RISK AND LIABILITY

You use the site entirely at your own risk. Nissan cannot guarantee that the site is free from bugs, errors, viruses or errors that may affect your computer. Nissan cannot guarantee that all of the information is current on the date that you view it. Apart from death or personal injury arising out of its negligence, Nissan is not responsible to you for any loss that you might suffer as a result of using this site.

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INTELLECTUAL PROPERTY

Nissan owns all the Intellectual Property Rights relating to the site. You may not copy anything on the site without Nissan's permission. You are granted the right only to view the site and print material from it. You can only do this for your personal use and / or for you to make informed decisions about Nissan's products. You must not copy, publish or modify anything on the site or re-sell any of the information that you have viewed or printed from it.

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PRODUCTS & PRICES

Nissan is striving constantly to improve its products. Accordingly all information on this site is subject to change. The specifications, models, prices of any items on this site may not be current at the time that you view it. Please contact your local Authorised Nissan Dealer, or if you are a fleet customer your area fleet manager or fleet customer contact centre for the most up to date information. Because of the nature of technology, the colours shown on the site may not match the actual colours. Prices shown on product sites include 12 month Government Vehicle Excise Duty (determined by CO2 emissions figure and fuel type) and Government First Registration Fee.   Prices for all cars are inclusive of VAT. Prices for commercial vehicles are exclusive of VAT. Prices on the fleet website are clarified by specific disclaimers.

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FINANCE

If you wish to arrange finance through Nissan, please contact RCI Financial Services Limited, PO Box 493, Watford, WD1 1FJ. You must be over 18 and a resident of the United Kingdom (excluding Isle of Man and The Channel Islands).

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FINANCIAL SERVICES AUTHORITY - CUSTOMER PROCEDURE

New Government regulations have been introduced which detail the way in which Nissan and it's franchisees manage customer complaints about insurance products that we sell. From 15 January 2005, the Financial Services Authority (FSA) have been regulating these practices.

Contact Details
Phone:    01923 899334
Fax:        01923 899918
Email:     Customer Support

Postal Address
Customer Services Nissan Motor (GB) Ltd
The Rivers Office Park
Denham Way
Maple Cross
Rickmansworth
Hertfordshire
WD3 9YS

These complaints will be acknowledged in writing within 5 working days of receipt.
If it is not resolved within 24 hours, you will be told:
- Who will be managing the complaint.
- When a response can be expected.

And you will be given a copy of Nissan's complaint procedure.
- If the complaint has arisen due to an action of Nissan, it will be resolved by Nissan.
- If the complaint has arisen due to the actions of a dealer, it will be referred to the dealer for resolution, and you will be advised of this referral.
- If the complaint has arisen due to the terms and conditions of the insurance policy, it will be referred to the insurance policy supplier, and you will be advised of this referral.
- If Nissan are unable to resolve the complaint in 4 weeks, you will be contacted in writing and advised of this.

You will be told why it has not been resolved as well as and when you can expect a resolution.

If Nissan are unable to resolve the complaint within 8 weeks, you will be contacted in writing and advised of this and told why it has not been resolved. You will also be told when you can expect a final response, and we will enclose a copy of the Financial Ombudsman Services explanatory leaflet in case you are dissatisfied with the delay.

When you are sent the final response, you will be advised that you may refer the complaint to the Financial Ombudsman service if you are dissatisfied with it. This must be done within 6 months. A copy of the Financial Ombudsman Services explanatory leaflet will be enclosed.

If your Complaint was referred to a dealer or the insurance supplier, Nissan will contact them within 4 weeks to find out if and how the complaint has been resolved. We will then contact you to confirm the complaint status and if a final response has been sent. We will also send you a copy of the Financial Ombudsmen Service explanatory leaflet and advise you that you may refer your complaint to this body within 6 months of receiving the final response from the third party.

If the Complaint was referred to a dealer or the insurance supplier, Nissan will contact them again within 8 weeks (if previously unresolved). We will then contact you to confirm the complaint status. If a final response has been sent we will send you a copy of the Financial Ombudsmen Service explanatory leaflet and advise you that you may refer your complaint to this body within 6 months of receiving the final response from the third party.

If at 8 weeks the complaint is not resolved, Nissan will find out what the third party is doing to resolve the complaint, and when they will contact you. We will write to you giving a reason for the delay and an indication of when you will expect a final response. We will also advise you of details of the Financial Ombudsman Service if you are dissatisfied with the delay and enclose a copy of the Financial Ombudsman Services explanatory leaflet. Nissan is authorised and regulated by the Financial Services Authority.

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YOUR PERSONAL DETAILS

Nissan is registered under the Data Protection Act 1998. The information collected is used for Nissan's business purposes, which is the marketing and the sale of Nissan cars and associated products and services. By sending Nissan information, you agree that such information is not confidential and that Nissan can use the information. Nissan will keep and use this information (and any other information which it may hold about you from time to time, now and in the future (i) to provide you with information on products and services which may be of interest to you; (ii) for the purposes of conducting market research; and (iii) to provide you with agreed goods and services. Nissan will also disclose this information to the Nissan authorised dealer network and other members of the Nissan group of companies, and other companies for the above purposes. If you would prefer not to receive mail and telephone calls providing information about products and services from us or such third parties, please inform Nissan that you wish to opt out of receiving such information. In accordance with the Data Protection Act 1998, you may apply to see what "personal data" Nissan holds in respect of you. Please contact Nissan for further details. If you are an existing customer, Nissan must be allowed to go on using your personal information in order to administer its relationship with you. An example might be that you have a contract of lease or hire. Nissan may be legally obliged to keep that information on file after the end of the relationship.

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CONTACTING NISSAN FINANCE

If you wish to arrange finance through Nissan, please contact  RCI Financial Services Limited, PO Box 493, Watford, WD1 1FJ. You must be over 18 and a resident of the United Kingdom (excluding Isle of Man and The Channel Islands).

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AUTOMATIC COLLECTION OF INFORMATION

Information may be collected about you automatically as you use the site (for example the type of internet browser that you use, the site from which you came or the pages that you have visited). Unless you have given Nissan your personal details, you cannot be identified from this information but it helps Nissan to improve the site and your experience (for example by seeing which pages are popular and which are not). If you have given Nissan your personal details then Nissan might use this information to send you tailored communications. When you visit the site, information may be stored on your computer automatically using the function commonly called a "cookie". A "cookie" means that you do not need to re-key information each time you come on the site. Your computer may allow you to block "cookies" should you wish to do so. Technological advances mean that safety measures are in place and will continue to be improved to safeguard you and your privacy.

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GOVERNING LAW

You agree that English law governs your use of the site and your relationship with Nissan.

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DEFINITIONS

"Authorised Dealer" means a member of the Authorised Dealer Network. "Authorised Dealer Network" means the persons appointed by Nissan as authorised dealers in the United Kingdom. "Intellectual Property Rights" means all types of proprietary rights recognised in law, including copyright, design right and trade. "Nissan" means Nissan Motor (GB) Limited. "Nissan Group" means Nissan Motor Limited of Japan and its subsidiaries.

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THIRD PARTY CONTENT

Nissan is not responsible for and does not review the context of external sites.

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CREDITS

JOURNEY TO URBANPROOF
Graphic works of art created by the AKRYLONUMERIK Collective.
Sound design: Dominik Emrich

Nissan would like to thank Grand Lyon, Périphérique Nord de Lyon  and Openly for making the filming of the 370Z and GT-R films possible.

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